The HIPAA forms a dental office needs start with a Notice of Privacy Practices and a signed acknowledgment that each patient received it. You also need an authorization form for any disclosure that requires the patient's permission, with every element listed in 45 CFR 164.508.
Below are six free printable HIPAA forms for dental offices, built from the HIPAA rules: the acknowledgment, an authorization, a records request, a confidential communications request, a restriction request and a family contact list.
Which HIPAA forms a dental office needs
| Form | Required? | Rule | Keep |
|---|---|---|---|
| Notice of Privacy Practices | Yes, give it at the first visit and post it | 45 CFR 164.520 | 6 years |
| Notice acknowledgment | A good faith effort to get one is required | 45 CFR 164.520(c)(2)(ii) | 6 years |
| Authorization to use or disclose | Yes, for disclosures outside treatment, payment and operations | 45 CFR 164.508 | 6 years |
| Records request | Optional; you may require written requests if you tell patients in advance | 45 CFR 164.524(b)(1) | Your records policy |
| Confidential communications request | Optional; you may require these in writing | 45 CFR 164.522(b)(2) | Your records policy |
| Restriction request | Agreed restrictions must be documented | 45 CFR 164.522(a)(3) | 6 years |
| Family and friends contact list | Not required | 45 CFR 164.510(b) | While in effect |
Your Notice of Privacy Practices is specific to your office, so it isn't in this pack. It must describe how you use and share patient information, the patient's rights and your duties, and it must include the required header statement. Your privacy policies should match it.
1. Notice of Privacy Practices acknowledgment
Give every patient your notice no later than their first visit, and ask them to sign that they received it. If they don't sign, write down what you did and why it wasn't signed. In an emergency, give the notice as soon as reasonably practicable afterward.
Acknowledgment of receipt of Notice of Privacy Practices
complyday.comI received a copy of this office's Notice of Privacy Practices. It explains how the office may use and share my health information and my rights about that information.
For the office: if the acknowledgment was not signed
Required by 45 CFR 164.520(c)(2)(ii) when no signature is obtained, except in an emergency treatment situation.
- Patient was given the notice but declined to sign
- Patient could not sign. Reason:
- Emergency treatment situation. Notice to be given as soon as reasonably practicable after the emergency
- Other good faith effort and reason:
Give the notice no later than the first visit, post it in a clear and prominent place in the office, and post it on your website if you have one (45 CFR 164.520(c)). Keep signed acknowledgments, or the record of your good faith effort, for 6 years (45 CFR 164.530(j)).
2. HIPAA authorization form for dental offices
Use this when a patient asks you to send their information somewhere that isn't for treatment, payment or your operations, for example to a lawyer or an employer. A valid authorization must contain:
- a specific description of the information,
- who may disclose it and who may receive it,
- the purpose ("at the request of the individual" is enough when the patient starts the request),
- an expiration date or event,
- the patient's signature and date, and a description of a personal representative's authority if one signs,
- statements about the right to revoke in writing, that treatment won't be conditioned on signing, and that the recipient may redisclose the information.
It must be in plain language, and the patient gets a copy.
Authorization to use or disclose health information
complyday.com1. Information to be used or disclosed
- Complete dental record
- X-rays and images
- Treatment notes from (date) ________ to (date) ________
- Billing and payment records
- Other (describe):
2. Who may disclose it
3. Who may receive it
4. Purpose
- At my request
- Other (describe):
5. This authorization ends
Your rights
- You may revoke this authorization at any time by giving the office written notice at the address above. Revoking it does not undo any use or disclosure the office already made in reliance on it.
- The office will not condition your treatment, payment, enrollment or eligibility for benefits on whether you sign this authorization.
- Information disclosed under this authorization may be redisclosed by the person who receives it and may no longer be protected by federal privacy rules.
- You will receive a copy of this signed form.
Core elements and required statements: 45 CFR 164.508(c). Not needed for treatment, payment or health care operations, such as sending records to a specialist for treatment. Keep for 6 years (45 CFR 164.508(b)(6), 164.530(j)).
3. Request for access to dental records
Patients have the right to see and get a copy of their records, including x-rays. Act on the request no later than 30 days after you receive it. You may extend once, by up to 30 more days, if you tell the patient in writing within the first 30 days why and when you'll finish.
Request to inspect or get a copy of dental records
complyday.comRecords requested
- Complete dental record
- X-rays and images
- Records from (date) ________ to (date) ________
- Billing records
- Other:
How I want to receive them
- Inspect them at the office
- Paper copy, picked up
- Paper copy, mailed to the address above
- Electronic copy (format, if any): ________
- Email to the address above. I understand regular email may not be secure
Send a copy directly to another person (optional)
For the office
Rules: 45 CFR 164.524. You may require written requests if you tell patients in advance. A request to send records to another person must be in writing, signed, and name the person and where to send them. Any fee must be reasonable and cost-based, covering only labor for copying, supplies, postage and, if the patient agrees, preparing a summary.
4. Confidential communications request
A patient can ask you to call a different number, skip voicemail or send mail to another address. A dental office must accommodate reasonable requests and can't ask the patient why.
Request for confidential communications
complyday.comI ask the office to contact me about appointments, treatment and bills only in the ways I mark below. I do not have to give a reason.
Phone
- Call me only at this number: ________________
- You may leave a detailed message
- Leave only your name and number
- Do not leave a message
- Texts are OK at this number
Mail and email
- Send mail only to this address: ________________
- Email only to this address: ________________
- Do not email me
Bills
For the office
Rules: 45 CFR 164.522(b). A dental office must accommodate reasonable requests and may ask for them in writing, but may not require the patient to explain why. It may ask for an alternative address or contact method and how payment will be handled.
5. Request to restrict a disclosure
You don't have to agree to most restriction requests. You must agree when a patient pays for a service in full and asks you not to send information about it to their health plan, unless the law requires the disclosure. Once you agree to a restriction, you have to follow it.
Request to restrict use or disclosure of health information
complyday.comWhat I want restricted
- Do not send information about the service(s) below to my health plan. I have paid, or will pay, for them in full myself.
For the office
- Agreed
- Not agreed. Patient told on (date):
- Paid in full, health plan restriction. Must be agreed unless the disclosure is required by law
Rules: 45 CFR 164.522(a). An office does not have to agree to most restriction requests, but once it agrees it must follow the restriction except in an emergency. It must agree not to send a health plan information about a service the patient, or someone other than the plan, paid for in full, when the disclosure is for payment or operations and not required by law. Document agreed restrictions and keep them for 6 years.
6. Family and friends contact list
HIPAA lets you share information with a family member or friend involved in a patient's care or bills if the patient agrees or doesn't object when given the chance. No form is required. A written list helps every staff member check quickly before they talk to someone on the phone.
People the office may talk to about my care
complyday.comThe office may share information directly related to my dental care or bills with the people listed below.
| Name | Relationship | Phone | What may be shared (appointments, treatment, bills) |
|---|---|---|---|
Optional. HIPAA does not require a written form for this. Under 45 CFR 164.510(b), you may share information relevant to a person's involvement in the patient's care or payment if the patient agrees or does not object when given the chance. A written list makes the patient's choice easy for every staff member to check.
Open the printable version or use the download button to get all six forms as one PDF.
How to use these forms
- Add your office name and address to each form.
- Make sure the forms match your Notice of Privacy Practices and your written privacy policies.
- Train the front desk on when to hand out each one. The topics are in HIPAA training for dental offices.
- File signed forms in the patient's record, and keep them for 6 years. Check whether your state requires longer for dental records.
Related HIPAA pages
- The full list of HIPAA tasks, from the risk analysis to business associate agreements, is in HIPAA compliance for dental offices.
- For the OSHA side, start with the dental OSHA compliance checklist.
- ComplyDay covers both with OSHA and HIPAA training for dental offices in one plan.